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Swish Fibre - Editor (27th Jan 2023 - 17:27:41) Just had the call from Swish Fibre to confirm they are ready to take orders in Liphook (or parts of at least). The call came from a mobile number - so nearly didn't accept it - luckily I did. My install should be some time next week, if all goes well. So, if you are interested in high speed broadband check out their site www.swishfibre.com. I've gone for the £30 a month option - 150MB up and down, with 6 months free, so works out at the equivalent of £20 / month including VAT. I don't need a landline as we never use it.

Re: Swish Fibre - J (28th Jan 2023 - 07:58:27) It’s just a shame that they’ve made such a dreadful mess of the pavements. I hope the service lives up to the claims and they don’t suddenly hike the prices!

Re: Swish Fibre - Richard (28th Jan 2023 - 11:26:07) I had cause to talk to my Internet Service provider last week (21st Jantuary, 2023); and the engineer had the belief that BT/Openreach are about to start providing Fibre To The Premises in the next few weeks. If this happens, there will be a degree of competiition between providers and it should help to stabilise prices. For what it is worth, I will likely start at 150Mbs bandwidth and see how it goes, but I wil likely wait a few weeks to see if the BT option appears. On Swishfibre, they were notified about a back fill failure on one of their previous sites, and were out within two weeks to repair it properly, so faster than some of our utilities! (South East Water springs to mind on the London Road!)

Re: Swish Fibre - Ben Dover (28th Jan 2023 - 13:33:39) Wow that sounds great! Good to hear!

Re: Swish Fibre - Editor (10th Feb 2023 - 11:21:23) Just to confirm Swish Fibre did a very neat install for me yesterday. Very polite and efficient installation team, left everywhere looking as if they hadn't been here. On the 150mbps package I'm now getting 161mbps download and 169mbps upload speeds. A great improvement over the FTTC (fibre to the cabinet) connection I had before. All a good experience so far.

Re: Swish Fibre - Ben (10th Feb 2023 - 11:38:12) Sounds good, looking forward to getting too. How did they install it from the pavement to your property - I'm a bit conserned about them digging up my driveway!

Re: Swish Fibre - Editor (10th Feb 2023 - 12:56:46) I had preemptively installed a duct from the access point under a new border and new lawn. BUT, the landscapers must have crushed it under one border edge unfortunately, as they were unable to pull through it. Luckily they had the same ducting on board and buried around the edge of the border. They then installed a 1/4" tube through that, which they eventually blew the optic fibre down. I guess each install is different but the team I had were very proactive and did an exceptionally neat and clean job.

Re: Swish Fibre - Fred Splinge (11th Feb 2023 - 16:19:47) Hi Mr Editor, Are you using one of the Swish phones thet you were recommending ? If so what do you think of it ? Many thanks ,Fred

Re: Swish Fibre - Editor (11th Feb 2023 - 16:53:20) Hi Fred We don't use a landline number anymore. But the box they install has 2 standard BT style sockets to plug your old phone into. Retaining your old number incurs other costs, from £5 per month. See www.swishfibre.com/voice

Re: Swish Fibre - er (11th Feb 2023 - 17:28:25) Hi Ed, are you saying they have to dig up your front garden to get it into the house, is that included in price or extra?

Re: Swish Fibre - Editor (11th Feb 2023 - 18:19:06) Hi er I think each job is handled as appropriate. I guess it depends where the little black access point was fitted and where you want the new router. I'm not sure if they only need to get the small 1/4" pipe to you house. The installers pointed out that it doesn't have to be where your BT point is if there is somewhere else more convenient for you. I don't think they charge any extra for install if difficult.

Re: Swish Fibre - Local (11th Feb 2023 - 19:31:08) Made a mess if the paths on Chiltlee Manor, even tarmaced the grass..Internet since the work has been done drops out quite often !!! Not impressed

Re: Swish Fibre - Local Resident (12th Feb 2023 - 09:11:53) Is this who is digging up the pavements on the Headley Road? If it is, I'm interested - thanks for this post OP - so I just went on their website, and it suggests the service is 'coming soon' to my address (which is at the start of headley road, near the village hall) Anyway - if anyone has any intel on this it would be gratefully received. cheers.

Re: Swish Fibre - Caroline (12th Feb 2023 - 12:11:22) We got Swish Fibre just before Christmas and are very happy with it. Went for the 150 Mb service which is about four times faster than we had before. The installation was free and we had two very friendly and competent installers. It was a freezing cold day and they needed to be outside most of the time including after it got dark. My house (Canada Way area) already had a duct under the drive so no digging was required. Swish also offered a free service until my current broadband contract ended in June, so we are currently paying nothing. There is then a six month free period so we are not paying anything until January of next year. We will stop the landline as we hardly ever use it and the only calls received are mostly scams. Hope this is helpful.

Re: Swish Fibre - DBD (16th Feb 2023 - 12:53:16) Does anyone know when Swish will be available to houses around the Midhurst Road part of Liphook? They dug up the pavements and put down the cable in our road last year, but it does not seem to be available yet through the Swish website. Many thanks,

Re: Swish Fibre - Polly (16th Feb 2023 - 21:50:56) We had an email late afternoon today from Swish informing us it was now available in our area. We are just off the Midhurst Road. We’ve since signed up, and await a phone call to get us connected. Very simple process.

Re: Swish Fibre - Re (16th Feb 2023 - 22:29:31) But why is so expensive. Love to get better service but the cost is putting us off

Re: Swish Fibre - Editor (16th Feb 2023 - 22:59:00) At the equivalent of £20 a month for 150mbps up and 150mbps down, albeit without a phone line, it is pretty good value to be honest. What are you currently paying and what speeds do you get ? Do you actually use / need a landline for calls ?

Re: Swish Fibre - Polly (16th Feb 2023 - 23:07:57) Editor, you make a good point. We have opted for the 150mbps option which is £30 per month for an 18 month contract with first 6 months free. We have been paying £45 per month for landline and broadband combined. We have now decided to ditch the landline. No one other than spam callers uses it these days anyway plus we’ll be quids in!!!

Re: Swish Fibre - M (17th Feb 2023 - 08:28:11) We are seriously looking at Swish too. We pay £25/month for Landline and 40mbps Broadband and our contract ends next month. That speed works fine for us as we're not big downloaders and don't work from home much. The cost of the swish 150mbps Broadband at £20/month over the 18month contract sounds very good and like most people we don't need the landline anymore. We do have one concern though. If we were to go with Swish once the current landline and broadband are disconnected what is to stop Swish from drastically increasing their prices, as they would have a monopoly. There is talk of BT installing fibre to premises but there doesn't seem to be any time scale for that. If swish put up their prices how much is it likely to cost to reconnect the landline and use the BT/Unbundled services that have plenty of completion, and therefore likely lower prices? Anyone else thought of this and found out any information?

Re: Swish Fibre - M (17th Feb 2023 - 09:29:36) I’m slightly worried as BT engineers out and about have told me it’s not a 2 way arrangement. Swish can use and adapt some of their existing infrastructure and pipes but BT cannot use the stuff they are putting in (after the digging I guess). Therefore they will install and offer their own FTTP service afterwards - with no immediate date set yet, just within the next two years. Seems mad and I really hope they don’t have to also dig up roads and pavements all over again. Seems crazy for them not to share. Hope I am wrong. They also said current works can damage existing BT internet hence drop outs and problems. This may just be sour grapes.

Re: Swish Fibre - C (27th Feb 2023 - 18:20:23) Does anyone know how Swish links with the Gigabit Broadband Voucher that we were encouraged to apply for last year? I’m wondering if I’ve made a mistake going with Swish? I’m now getting emails from Open Reach saying I have to sign up with a provider on the Open Reach network. Does anyone know if these can be ignored?

Re: Swish Fibre - Paul M (21st Apr 2023 - 14:58:28) I see that some (not all) of the green cabinets installed by Swish have been removed - interesting. Looks like BT OpenReach have removed them. Sounds like someone engaged in a complete waste of time, effort and energy? Concrete plinth now left outside the Millennium Hall. Can we have a campaign to put some art on it, like the 4th plinth at Trafalgar Square?

Re: Swish Fibre - Sam K (5th Mar 2024 - 19:23:15) My BT Broadband has been dropping a lot in the past few months and they are increasing the price next month. I know Swish can connect me (Gunns Farm) but am wondering if anyone else around here has switched and if it is any better? I have no idea about speeds, I just know it is frustrating. Thank you

Re: Swish Fibre - Editor (5th Mar 2024 - 20:27:53) Hi As above, I can confirm still very happy with Swish Fibre - now a trading name of Cuckoo Fibre Ltd. There has only been one outage, at least a year ago, when all of Liphook and Bordon were out. Has been solid apart from that one time. If you don't actually use your 'landline' for calls, only your mobile(s) then you only need an internet package.

Re: Swish Fibre - Gr (5th Mar 2024 - 21:12:18) Bt was about 54mbps Basic swish 150 to 160 up and down £25 a month ,£10 if you want a internet phone line

Re: Swish Fibre - Terry (5th Mar 2024 - 21:32:58) We had Swish Fibre installed last June & we are very happy with it so far. We do have a weak signal in the room farthest away from the router & are looking into installing a Wi-Fi booster. Has any.one had one installed & was it successful?

Re: Swish Fibre - Question 9 (6th Mar 2024 - 12:13:22) Hi Terry When we installed Swish, purchased a number of Plume Superpods on ebay, about £35-40 each. I knew nothing about the network boosters so simply bought additional units of the one they give you. Would suggest you have to purchase new ones rather than used as when you receive them you have to register the pod to your individual account. Informed by neighbour and he did the same a few weeks later. Further from the rooter less speed, but still get circa 80-90 in the worst part of the house. Am sure someone on the site has better technical knowledge, who could advise you more comprehensively and maybe a cheaper option.

Re: Swish Fibre - Local 1 (6th Mar 2024 - 13:12:20) May I just ask (as an aside) what you can do with 150Mbps that you can't do with 58Mbps is everyone mining bitcoins or something, because I'm still amazed at my 58Mbps but I'd love some bitcoins😂 Seriously is it just like shaving a few seconds off a game download or something?

Re: Swish Fibre - gr (6th Mar 2024 - 14:32:23) 150 mbps allows more tvs pc games console to run at the same time so no lagg, faster downloads upload etc. It makes online streaming smoother The router is not the strongest signal, I will buy a couple of wifi externder NOT rent pods each month - TPLINK most probably.

Re: Swish Fibre - C (6th Mar 2024 - 15:22:57) We have Swish and complained about the weak signal. They sent us a much bigger and better router (free) although I do still use one plug type extender.

Re: Swish Fibre - Giles (6th Mar 2024 - 22:16:47) Just to share our experience. We had swish fibre installed in December. The time it took from ordering through to final installation (it was done in two stages) was a little longer than we had anticipated (/ promised when I ordered it on the phone), being just over a month, but this may have been partly down to the disruption of Christmas. The work their contractors did on our property was neat and tidy. We've been very happy with the speed and reliability of the connection - we are paying less than we did with BT for a much faster connection. Internally we've hooked it up to a separate Mesh system to cover our house.

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