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Talkback is for the residents and businesses in Liphook to voice their views and opinions about local issues and events.

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BT Internet Connection
- Paul Robinson (31st Jul 2023 - 11:00:31)

Is anyone experiencing frequent breaks in their BT internet connection of late?

The modem is flashing orange instead of blue for several minutes several time a day.

I need to identify if this is a local problem before contacting BT.

Paul Robinson

Re: BT Internet Connection
- Alan (31st Jul 2023 - 11:39:40)

Assuming this is normal ADSL, not fibre.

Find your master telephone socket, it has a removal lower half. Remove that cover (it is most likely to have some wires attached to it) and there should be another BT socket. Move your router to be plugged into that internal socket.

Ensure your house phone no longer works, as the internal master socket should have nothing else connected to it.

Try a new microfilter if the problem persists.

If all that fails call BT.

Re: BT Internet Connection
- Mai (31st Jul 2023 - 12:40:47)

Ours has been really slow and has been dropping out repeatedly since Friday. I rebooted the hub this morning though and it seems better now.

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