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Swish fibre - Gr (29th Sep 2024 - 17:33:02) Anyone had connnection issues this weekend , been onto swish but now awaiting call from a tech

Re: Swish fibre - Darren (30th Sep 2024 - 08:26:55) No issues for me. Do you have the basic package which comes with the crap router they call a Plume Pod? It looks like a grey pentagon and plugs directly into your three pin wall socket. I've had Swish for over a year and the service has been great but the Plume Pod regularly stops working. I've since given up and bought a third party router.

Re: Swish fibre - Darren (30th Sep 2024 - 08:28:06) You can check for network issues here: swishfibre.status.io

Re: Swish fibre - C (30th Sep 2024 - 10:26:39) We’re no longer using Swish. The Plume Pod did not reach to the other size of the house, Swish did send a much better router that did improve things. However price went up substantially at the end of the contract so didn’t renew, moved to PlusNet, much better customer service.

Re: Swish fibre - Jim (30th Sep 2024 - 11:39:54) Hi Darren, never had an issue with the Plume Pod but which 3rd party router did you use? Do Swish support 3rd party routers? Jim

Re: Swish fibre - Darren (30th Sep 2024 - 19:52:25) Hi Jim This is the router I'm using: www.amazon.co.uk/dp/B0CTD1CTHM Swish don't insist on using their own router, using a third party router is pretty much plug and play. I signed up to Swish on, I think, an 18 month contract with 6 months free at £30 pm. My contract has expired but I'm still paying the same amount, no price increase. Darren

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