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Local Talkback

Talkback allows the local residents and businesses in Liphook to voice their views and opinions about local issues and events - get your voice heard now!

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Swish fibre
- Gr (29th Sep 2024  17:33:02)

Anyone had connnection issues this weekend , been onto swish but now awaiting call from a tech

Re: Swish fibre
- Darren (30th Sep 2024  08:26:55)

No issues for me. Do you have the basic package which comes with the crap router they call a Plume Pod? It looks like a grey pentagon and plugs directly into your three pin wall socket.

I've had Swish for over a year and the service has been great but the Plume Pod regularly stops working.

I've since given up and bought a third party router.

Re: Swish fibre
- Darren (30th Sep 2024  08:28:06)

You can check for network issues here:

swishfibre.status.io

Re: Swish fibre
- C (30th Sep 2024  10:26:39)

We’re no longer using Swish. The Plume Pod did not reach to the other size of the house, Swish did send a much better router that did improve things. However price went up substantially at the end of the contract so didn’t renew, moved to PlusNet, much better customer service.

Re: Swish fibre
- Jim (30th Sep 2024  11:39:54)

Hi Darren,
never had an issue with the Plume Pod but which 3rd party router did you use? Do Swish support 3rd party routers?
Jim

Re: Swish fibre
- Darren (30th Sep 2024  19:52:25)

Hi Jim

This is the router I'm using:

www.amazon.co.uk/dp/B0CTD1CTHM

Swish don't insist on using their own router, using a third party router is pretty much plug and play.

I signed up to Swish on, I think, an 18 month contract with 6 months free at £30 pm. My contract has expired but I'm still paying the same amount, no price increase.

Darren


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